Privacy Policy
Last updated: November 17, 2025
Your Privacy Matters
At PureScape Daly Artificial Grass, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
We are committed to being transparent about our data practices and ensuring your information is handled responsibly and securely.
Information We Collect
When you contact us for a quote or use our services, we may collect the following information:
- Your name and contact information (email, phone number, address)
- Property details and project requirements
- Payment information for completed services
- Communication history and service preferences
- Website usage data through cookies and analytics
We only collect information that is necessary to provide you with excellent service and to improve your experience with our company.
How We Use Your Information
We use the information we collect to:
- Provide quotes and schedule installation services
- Communicate with you about your project
- Process payments and maintain financial records
- Improve our services and customer experience
- Send you relevant updates about our services (with your permission)
- Comply with legal obligations
We will never sell your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling tools, and email services. These providers are contractually obligated to protect your information.
We may also disclose information when required by law or to protect our rights, property, or safety.
We do not share your personal information with unrelated third parties for their marketing purposes.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic.
You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure data storage, encrypted transmissions, and restricted access to sensitive information.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Object to certain data processing activities
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: hello@dalyartificialgrass.com
Phone: (650) 516-3335
Address: 504 Niantic Ave, Daly City, CA 94014
