Terms of Service

Agreement to Terms

By accessing or using the services of PureScape Daly Artificial Grass, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

These terms apply to all visitors, users, and others who access or use our artificial grass installation services in Daly, CA and surrounding areas.

Services Overview

We provide professional artificial grass installation services for residential and commercial properties. Our services include site preparation, turf installation, drainage solutions, and ongoing maintenance support.

All services are subject to availability and scheduling. We reserve the right to decline any project that falls outside our scope of expertise or service area.

Quotes and Pricing

All quotes provided are estimates based on the information you provide. Final pricing may vary based on site conditions, material availability, and project scope changes discovered during installation.

We will notify you of any significant price changes before proceeding with work. Quotes are valid for 30 days from the date issued unless otherwise specified.

Payment Terms

Payment terms will be outlined in your service agreement. Typically, we require a deposit to schedule your installation, with the balance due upon project completion.

We accept various payment methods including credit cards, checks, and electronic transfers. Late payments may incur additional fees as specified in your service agreement.

Project Timeline and Delays

We strive to complete all projects within the estimated timeframe. However, factors beyond our control such as weather conditions, material delays, or unforeseen site issues may affect the timeline.

We will communicate any delays promptly and work with you to adjust the schedule as needed. You will not be charged for delays caused by circumstances beyond our reasonable control.

Warranty and Guarantees

We stand behind the quality of our work. Installation workmanship is covered by our warranty as specified in your service agreement. Artificial grass products carry manufacturer warranties that will be provided at the time of installation.

Warranty coverage does not include damage caused by misuse, improper maintenance, or circumstances beyond our control. Please refer to your service agreement for complete warranty details.

Cancellation Policy

You may cancel your project at any time before work begins. Cancellations after materials have been ordered or work has commenced may be subject to fees for materials purchased and labor completed.

We will work with you to minimize cancellation costs whenever possible. Please contact us as soon as you know you need to cancel or reschedule.

Property Access and Preparation

You are responsible for providing clear access to the installation area and ensuring all necessary permits are obtained. We will advise you on any preparation needed before our arrival.

Any items, plants, or structures that need to be removed or relocated should be addressed prior to our scheduled installation date. Additional charges may apply if we need to perform extra site preparation.

Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages arising from our services.

We maintain appropriate insurance coverage for our operations. Any claims must be made in writing within a reasonable time of discovering the issue.

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on this page with an updated date.

Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: